diff --git a/apps/documenteditor/embed/js/ApplicationController.js b/apps/documenteditor/embed/js/ApplicationController.js
index 1d27a693ad..8f3d8e6d9a 100644
--- a/apps/documenteditor/embed/js/ApplicationController.js
+++ b/apps/documenteditor/embed/js/ApplicationController.js
@@ -163,7 +163,6 @@ DE.ApplicationController = new(function(){
                 api.asc_setDocInfo(docInfo);
                 api.asc_getEditorPermissions(config.licenseUrl, config.customerId);
                 api.asc_enableKeyEvents(true);
-                common.controller.Shortcuts.setApi(api);
 
                 Common.Analytics.trackEvent('Load', 'Start');
             }
@@ -495,6 +494,8 @@ DE.ApplicationController = new(function(){
             embed: '#idt-embed'
         });
 
+        common.controller.Shortcuts.setApi(api);
+
         api.asc_registerCallback('asc_onStartAction',           onLongActionBegin);
         api.asc_registerCallback('asc_onEndAction',             onLongActionEnd);
         api.asc_registerCallback('asc_onMouseMoveStart',        onDocMouseMoveStart);
diff --git a/apps/documenteditor/mobile/src/controller/settings/Settings.jsx b/apps/documenteditor/mobile/src/controller/settings/Settings.jsx
index 0da53fad47..46c9b564d4 100644
--- a/apps/documenteditor/mobile/src/controller/settings/Settings.jsx
+++ b/apps/documenteditor/mobile/src/controller/settings/Settings.jsx
@@ -56,8 +56,8 @@ const SettingsController = props => {
 
         closeModal();
         setTimeout(() => {
-            if(config && !!config.feedback && !!config.feedback.url) {
-                window.open(config.feedback.url, "_blank");
+            if(!!config?.customization?.feedback?.url) {
+                window.open(config.customization.feedback.url, "_blank");
             } else window.open(__SUPPORT_URL__, "_blank");
         }, 400);
     }
diff --git a/apps/documenteditor/mobile/src/view/settings/SettingsPage.jsx b/apps/documenteditor/mobile/src/view/settings/SettingsPage.jsx
index 549bf98daf..29993acda1 100644
--- a/apps/documenteditor/mobile/src/view/settings/SettingsPage.jsx
+++ b/apps/documenteditor/mobile/src/view/settings/SettingsPage.jsx
@@ -89,7 +89,10 @@ const SettingsPage = inject("storeAppOptions", "storeReview", "storeDocumentInfo
 
         if (appOptions.customization) {
             _canHelp = appOptions.customization.help !== false;
-            _canFeedback = appOptions.customization.feedback !== false;
+            _canFeedback = (
+                appOptions.customization.feedback !== false && 
+                appOptions.customization.feedback.visible !== false
+            );
             _canDisplayInfo = appOptions.customization.mobile?.info !== false;
         }
     }
diff --git a/apps/presentationeditor/embed/js/ApplicationController.js b/apps/presentationeditor/embed/js/ApplicationController.js
index 96fe4b5414..0826062b5e 100644
--- a/apps/presentationeditor/embed/js/ApplicationController.js
+++ b/apps/presentationeditor/embed/js/ApplicationController.js
@@ -155,7 +155,6 @@ PE.ApplicationController = new(function(){
                 api.asc_setDocInfo(docInfo);
                 api.asc_getEditorPermissions(config.licenseUrl, config.customerId);
                 api.asc_enableKeyEvents(true);
-                common.controller.Shortcuts.setApi(api);
 
                 Common.Analytics.trackEvent('Load', 'Start');
             }
@@ -351,6 +350,8 @@ PE.ApplicationController = new(function(){
             embed: '#idt-embed'
         });
 
+        common.controller.Shortcuts.setApi(api);
+
         api.asc_registerCallback('asc_onMouseMoveStart',        onDocMouseMoveStart);
         api.asc_registerCallback('asc_onMouseMoveEnd',          onDocMouseMoveEnd);
         api.asc_registerCallback('asc_onMouseMove',             onDocMouseMove);
diff --git a/apps/presentationeditor/mobile/src/controller/settings/Settings.jsx b/apps/presentationeditor/mobile/src/controller/settings/Settings.jsx
index 49322a20d9..f9b69b9f23 100644
--- a/apps/presentationeditor/mobile/src/controller/settings/Settings.jsx
+++ b/apps/presentationeditor/mobile/src/controller/settings/Settings.jsx
@@ -54,8 +54,8 @@ const SettingsController = props => {
         let config = props.storeAppOptions.config;
 
         closeModal();
-        if(config && !!config.feedback && !!config.feedback.url) {
-            window.open(config.feedback.url, "_blank");
+        if(!!config?.customization?.feedback?.url) {
+            window.open(config.customization.feedback.url, "_blank");
         } else window.open(__SUPPORT_URL__, "_blank");
     };
 
diff --git a/apps/presentationeditor/mobile/src/view/settings/SettingsPage.jsx b/apps/presentationeditor/mobile/src/view/settings/SettingsPage.jsx
index f6c8939df1..0899c1dd2c 100644
--- a/apps/presentationeditor/mobile/src/view/settings/SettingsPage.jsx
+++ b/apps/presentationeditor/mobile/src/view/settings/SettingsPage.jsx
@@ -68,7 +68,10 @@ const SettingsPage = inject('storeAppOptions', 'storeToolbarSettings', 'storePre
 
         if (appOptions.customization) {
             _canHelp = appOptions.customization.help !== false;
-            _canFeedback = appOptions.customization.feedback !== false;
+            _canFeedback = (
+                appOptions.customization.feedback !== false && 
+                appOptions.customization.feedback.visible !== false
+            );
             _canDisplayInfo = appOptions.customization.mobile?.info !== false;
         }
     }
diff --git a/apps/spreadsheeteditor/embed/js/ApplicationController.js b/apps/spreadsheeteditor/embed/js/ApplicationController.js
index 8735473a90..d24a307d2f 100644
--- a/apps/spreadsheeteditor/embed/js/ApplicationController.js
+++ b/apps/spreadsheeteditor/embed/js/ApplicationController.js
@@ -171,7 +171,6 @@ SSE.ApplicationController = new(function(){
                 api.asc_setDocInfo(docInfo);
                 api.asc_getEditorPermissions(config.licenseUrl, config.customerId);
                 api.asc_enableKeyEvents(true);
-                common.controller.Shortcuts.setApi(api);
 
                 Common.Analytics.trackEvent('Load', 'Start');
             }
@@ -435,6 +434,8 @@ SSE.ApplicationController = new(function(){
             embed: '#idt-embed'
         });
 
+        common.controller.Shortcuts.setApi(api);
+
         api.asc_registerCallback('asc_onMouseMove',             onApiMouseMove);
         api.asc_registerCallback('asc_onHyperlinkClick',       onHyperlinkClick);
         api.asc_registerCallback('asc_onDownloadUrl',           onDownloadUrl);
diff --git a/apps/spreadsheeteditor/mobile/src/controller/settings/Settings.jsx b/apps/spreadsheeteditor/mobile/src/controller/settings/Settings.jsx
index 1c4bfcb32f..dc28c8c03b 100644
--- a/apps/spreadsheeteditor/mobile/src/controller/settings/Settings.jsx
+++ b/apps/spreadsheeteditor/mobile/src/controller/settings/Settings.jsx
@@ -55,8 +55,8 @@ const SettingsController = inject('storeAppOptions', 'storeSpreadsheetInfo')(obs
         let config = appOptions.config;
 
         closeModal();
-        if(config && !!config.feedback && !!config.feedback.url) {
-            window.open(config.feedback.url, "_blank");
+        if(!!config?.customization?.feedback?.url) {
+            window.open(config.customization.feedback.url, "_blank");
         } else window.open(__SUPPORT_URL__, "_blank");
     };
 
diff --git a/apps/spreadsheeteditor/mobile/src/view/settings/SettingsPage.jsx b/apps/spreadsheeteditor/mobile/src/view/settings/SettingsPage.jsx
index 56c9b40a3c..3079919ad6 100644
--- a/apps/spreadsheeteditor/mobile/src/view/settings/SettingsPage.jsx
+++ b/apps/spreadsheeteditor/mobile/src/view/settings/SettingsPage.jsx
@@ -68,7 +68,10 @@ const SettingsPage = inject('storeAppOptions', 'storeSpreadsheetInfo')(observer(
 
         if (appOptions.customization) {
             _canHelp = appOptions.customization.help !== false;
-            _canFeedback = appOptions.customization.feedback !== false;
+            _canFeedback = (
+                appOptions.customization.feedback !== false && 
+                appOptions.customization.feedback.visible !== false
+            );
             _canDisplayInfo = appOptions.customization.mobile?.info !== false;
         }
     }
diff --git a/apps/visioeditor/mobile/src/controller/settings/Settings.jsx b/apps/visioeditor/mobile/src/controller/settings/Settings.jsx
index f099f6f8ea..a59e437c6d 100644
--- a/apps/visioeditor/mobile/src/controller/settings/Settings.jsx
+++ b/apps/visioeditor/mobile/src/controller/settings/Settings.jsx
@@ -54,8 +54,8 @@ const SettingsController = props => {
         let config = props.storeAppOptions.config;
 
         closeModal();
-        if(config && !!config.feedback && !!config.feedback.url) {
-            window.open(config.feedback.url, "_blank");
+        if(!!config?.customization?.feedback?.url) {
+            window.open(config.customization.feedback.url, "_blank");
         } else window.open(__SUPPORT_URL__, "_blank");
     };
 
diff --git a/apps/visioeditor/mobile/src/view/settings/SettingsPage.jsx b/apps/visioeditor/mobile/src/view/settings/SettingsPage.jsx
index 0d02c91db4..17b5c101db 100644
--- a/apps/visioeditor/mobile/src/view/settings/SettingsPage.jsx
+++ b/apps/visioeditor/mobile/src/view/settings/SettingsPage.jsx
@@ -58,7 +58,10 @@ const SettingsPage = inject('storeAppOptions', 'storeVisioInfo')(observer(props
 
         if (appOptions.customization) {
             _canHelp = appOptions.customization.help !== false;
-            _canFeedback = appOptions.customization.feedback !== false;
+            _canFeedback = (
+                appOptions.customization.feedback !== false && 
+                appOptions.customization.feedback.visible !== false
+            );
             _canDisplayInfo = appOptions.customization.mobile?.info !== false;
         }
     }