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<h2 class="anchor anchorWithHideOnScrollNavbar_WYt5" id="github-discussions">GitHub discussions<a href="#github-discussions" class="hash-link" aria-label="Direct link to GitHub discussions" title="Direct link to GitHub discussions"></a></h2>
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<p>If you need help with your code or Langflow in general, you can visit the <a href="https://github.com/langflow-ai/langflow/discussions" target="_blank" rel="noopener noreferrer">Langflow GitHub Discussions page</a> or reach out through other <a href="/contributing-community">Langflow community</a> channels.</p>
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<p>The Langflow team doesn't provide individual support over email, and the team believes that public discussions help more users by virtue of their discoverability.</p>
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<h2 class="anchor anchorWithHideOnScrollNavbar_WYt5" id="community-guidelines-and-tips">Community guidelines and tips<a href="#community-guidelines-and-tips" class="hash-link" aria-label="Direct link to Community guidelines and tips" title="Direct link to Community guidelines and tips"></a></h2>
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<p>Because the Issues and Discussion pages are public, the Langflow team asks that you follow these guidelines when submitting questions and issues:</p>
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||
<ul>
|
||
<li><strong>Provide as many details as possible</strong>: Simply stating that a feature doesn't work isn't helpful. The Langflow team needs details in order to recreate and find the issue.</li>
|
||
<li><strong>Explain what exactly went wrong</strong>: Including error messages and descriptions of <em>how</em> your code failed, not just the fact that it failed.</li>
|
||
<li><strong>Retrace your steps</strong>: Explain what happened before the error, what you expected to happen instead of the error, and any recent changes you made, such as upgrading Langflow or a dependency.</li>
|
||
<li><strong>Describe your environment</strong>: Include your operating system, Langflow version, Python version, and any other environment-related details that could have contributed to the issue.</li>
|
||
<li><strong>Include snippets of the code that failed</strong>: Be sure to omit any sensitive values, and only provide parts relevant to the failure, rather than the entire script. Providing code snippets makes it much easier to reproduce errors, troubleshoot, and provide specific advice.<!-- -->
|
||
<ul>
|
||
<li>If your submission includes long sections of code, logs, or tracebacks, wrap them in <a href="https://developer.mozilla.org/en/docs/Web/HTML/Element/details" target="_blank" rel="noopener noreferrer">details tags</a> (<code><details> PASTE CODE HERE </details></code>) to collapse the content and make it easier to read your submission.</li>
|
||
</ul>
|
||
</li>
|
||
<li><strong>Omit sensitive information</strong>: Other than the information available on your public GitHub profile, don't include sensitive or personally identifying data, such as security keys, full names, personal identification numbers, addresses, and phone numbers.</li>
|
||
<li><strong>Be kind</strong>: Although bugs can be frustrating with any software, remember that your messages are read by real people who want to help. While you don't have to be saccharine, there's no need to be rude to get support.<!-- -->
|
||
<ul>
|
||
<li>Your issues and discussions are attached to your GitHub account, and they can be read by anyone on the internet, including current and potential employers and colleagues.</li>
|
||
<li>The Langlow repository is a public GitHub repository and, therefore, subject to the <a href="https://docs.github.com/en/site-policy/github-terms/github-community-code-of-conduct" target="_blank" rel="noopener noreferrer">GitHub Code of Conduct</a>.</li>
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